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Becoming the Best
Award-winning film, based on the best selling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. Wilkins' is a company where staff think that everything is going well. But in fact a series of seemingly unco... read more
DVD style course with completion certificate only
Commitment to Quality
This case study of Zytec Corporation gives a behind-the-scenes look at company's effort to put Deming's 14 principles into practice.
Creating the Customer's Dream
Tom Peters hosts this news magazine style program which features his good friend and favourite customer service legend -- Stew Leonard. Learn the behind-the-scenes reasons for Stew Leonard's success from Stew and the people he has empowered to run his successful business. You'll be able to apply man... read more
DVD style course with completion certificate only
Deming Approach, The
Deming's 14-point philosophy. Commitment to change begins with top management's total dedication to quality and permeates down. As quality improves, productivity automatically increases. 85% of all quality problems originate within the system itself, not with the workers. Statistical methods, change... read more
Deming Legacy, The
This case history demonstrates ways in which multi-disciplined teams can solve production problems, and how Deming's statistical methods not only solve immediate problems but also assure ongoing improvement.
Deming's 'Roadmap for Change' Series
Set of 3 videos
The series comprises of the following 3 videos detailed descriptions of which are available under their individual titles. 1. The Deming Approach 2. The Deming Legacy 3. Commitment to Quality Each video: 30 minutes * US$595 * Special price: Rs.8,225
In Search of Excellence
One of the all time classic training films.
Motivate your employees to be more innovative, responsive and committed than ever before! In this intriguing and inspiring case study based program, Tom Peters is your host and guide for a far-ranging, behind-the-scenes investigation of phenomenally successful organizations. In the boardrooms, thi... read more
Featured Course
DVD style course with completion certificate only
Kaizen: JIT Technologies
An overview of Maasaaki Imai's KAIZEN philosophy.
JIT improves quality and reduces costs by employing a minimum of resources. Seven types of MUDA are identified. The next step is to start eliminating MUDA from the shop floor through JIT Technologies. With case study examples at Matsushita and Coretec Company, as well as computer graphics, this prog... read more
Kaizen: Just In Time Pays
An overview of Maasaaki Imai's KAIZEN philosophy.
An overview of Maasaaki Imai's KAIZEN philosophy. Stresses importance of muda (waste) and JIT (lean production) process. Demonstrates management's crucial role in the process. You see how Kaizen practices may easily increase production by 30% or even 100%. Case studies reveal inner workings at US an... read more
Lean Manufacturing at TAC Manufacturing
This program examines the successful lean manufacturing practices at an automotive supplier, TAC Manufacturing.TAC Manufacturing is a subsidiary of Tokai Rica, and their production philosophy is based on the Toyota Production System.Many lean principles are followed such as just-in-time parts delive... read more
Managing Performance for Quality
A blueprint for quality performance from individuals and teams.
Managing individual roles effectively is increasingly important for overall team performance. The company has failed in its bid to become the market leader with its latest G.6 model, and the boss wants to know what went wrong. Team leader Jan starts to think through her staffs tasks and the way they... read more
On the Brink of Perfection
An excellent session starter with off beat humour while it underscores the message "near enough is not good enough!" The video poses the question "What level of quality is acceptable? Should we settle for 90%, 95% or even 99% quality?" The video examines this concept closely, then goes on to address... read more
DVD style course with completion certificate only
