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About

Tom Peters hosts this news magazine style program which features his good friend and favourite customer service legend -- Stew Leonard.

Learn the behind-the-scenes reasons for Stew Leonard's success from Stew and the people he has empowered to run his successful business. You'll be able to apply many of Stew Leonard's management techniques immediately after viewing this program.
Topics
Customer Service
Quality and TQM
Video Running Time (minutes)
59:00
Featured Talent
Tom Peters
Product Type
Video
Course ID
126