About
Deming's 14-point philosophy. Commitment to change begins with top management's total dedication to quality and permeates down. As quality improves, productivity automatically increases. 85% of all quality problems originate within the system itself, not with the workers. Statistical methods, changed relationships with suppliers, involvement of workers and other key points are also presented in this award-winning program.
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- Topics
- Change
- Quality and TQM
- Organizational Development
- Video Running Time (minutes)
- 30:00
- Featured Talent
- Dr. W. Edwards Deming
- Product Type
- Video
- Course ID
- 502
Leader's Guide
