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This item contains several different items. Purchasing this item includes all of the component items listed below.
6. Problem Solving Expectations
Having the authority to make decisions and solve problems on our own is essential to creating a great work situation. When we have this type of authority we feel trusted, competent, and believe we are a valued contributor to the organization. In addition, since we're not relying on others to tell us... read more
Interactive course with lessons, pre-test, and post-test
7. The Right Workload for Employees
Having a good balance between work and our personal life is important. We want to meet our commitments at work while at the same time have the opportunity to meet our personal needs too. As a manager, it's a wonderful thing to create great work-life balance for your employees, however you also need ... read more
Interactive course with lessons, pre-test, and post-test
8. The Great Things Employees Do
While your employees need direction, coaching, and feedback to be successful, what they really want is to be motivated and inspired to be their best. They want to know they are valued, can make a difference, and have the opportunity to do something great; and if you consider the various people your ... read more
Interactive course with lessons, pre-test, and post-test
9. An Ethics and Integrity Discussion
Ethics, values and integrity all play an important role in creating a work environment employees can be proud of and want to be a part of. Ethical behavior and integrity are an essential component of success and must be consistently discussed and talked about. When integrity and ethics are part of a... read more
Interactive course with lessons, pre-test, and post-test
10. Perform a Performance Review
Performance reviews are an essential component of our work. These reviews may be formal, end of the year discussions, or they may be short informal feedback sessions. Either way, receiving information about one's performance is key for anyone's success. Performance feedback helps us know what we're ... read more
Interactive course with lessons, pre-test, and post-test
11. Creating Challenging Work
As a manager, if you want your employees to engage and perform, you must help each employee find the right level of challenging work. Challenging work looks different for everyone and some may need more than others, but all employees need challenging work to stay excited and committed to their job. ... read more
Interactive course with lessons, pre-test, and post-test
12. Receive Feedback From Your Employees
As a manager, asking for feedback is a great way to create a collaborative working relationship with your employees. When you ask how well you've provided support and coaching, as well as find out what you can do differently to support each person, you'll definitely learn a few things. In addition, ... read more
Interactive course with lessons, pre-test, and post-test
13. Creating a Great Work Situation
As a leader in a company, one of the most important things you must do is create the right environment that will cause your employees to make the decision to engage in their work and stay with the organization. Only when employees are truly engaged and want to stay in their jobs will great individua... read more
Interactive course with lessons, pre-test, and post-test
14. Evaluating Performance in the Right Way
Performance reviews are a part of any manager's life. While there are differences among companies, most likely you're required to conduct a formal performance review once a year with each of your employees. You may even be asked to give additional reviews throughout the year. Although it's a require... read more
Interactive course with lessons, pre-test, and post-test
15. Perform a Departure Review
If you want to tackle the issue of turnover you need to know when your employees may leave. Knowing who is at risk for departure creates the opportunity for you to proactively take action. You may choose to create a work situation that will cause the person to stay, or you may just need to plan for ... read more
Interactive course with lessons, pre-test, and post-test