Working in an office can require some very specific skills, but how do we get on generally in any office situation? In this excellent program we demonstrate skills such as multi-tasking, using common sense and initiative, the importance of good personal presentation, listening skills and teamwork, t... read more
In today's society, occupational health and safety is everywhere, and the office environment is no different. There are always health and safety issues to be aware of. In this programme we take a good look at the legislative standards, office layout and design, ergonomics, manual handling and the... read more
There are plenty of tools to help you in the office - but they only help if you know how to use them!In this programme we show how important technology is in the office, and we also run through the basics of word processing, spreadsheets, typical software packages and hardware.It also looks at e... read more
The telephone and receiption area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital.In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the re... read more