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About
The telephone and receiption area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital.
In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the receiption desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.
This is available as part of
Office Administration Series
Set of 4 videos
Working in an office can require some very specific skills, but how do we get on generally in any office situation? In this this excellent 4 part series we covers all aspects of office administration: General Office Skills (25 minutes) Working in an office can require some very specific skills,... read more
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- Topics
- Customer Service
- Telephone Skills
- Video Running Time (minutes)
- 25:00
- Product Type
- Video
- Course ID
- 3114
