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Little BIG Things: Excellence (16 Segments - 52 Minutes)The Little BIG Things: Excellence from the new Tom Peters training program contains sixteen video clips on the topic of Excellence. This is one of Toms favorite words and you will find out why through his insightful observations of the business world and the people who have made it successful. Every employee in your organization can benefit from Toms thoughts in this program.If not Excellence, what? If not Excellence now, when? Tom Peters
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This is available as part of
Little BIG Things series with Tom Peters, The
This is not your average training film, but then Tom Peters is not your average management expert! This is Tom Peters with his in-your-face, thought provoking, call to arms for all businesses to “Get back to basics.... or perish!" This is Tom telling stories and reminding managers and employees to ... read more
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- Topics
- Leadership
- Management Skills
- Video Running Time (minutes)
- 52:00
- Featured Talent
- Tom Peters
- Product Type
- Video
- Course ID
- 2780
Chapters
- Chapter
A Bias for Action
One of the original concepts from "In Search of Excellence" was "A Bias for Action." It's still very important. You need to try lots of stuff! Be willing to try and fix things. You'll always be ahead of the competition.
Excellence Can Happen Anywhere
Excellence in people practice can be found anywhere - it doesn't only exist in high tech or in large companies. A perfect example is the small regional grocery store chain Wegmans, which is consistently one of the "Best Places to Work" in for the US.
Cross Functional Communication
Cross functional communication is critical to success. One idea is to use your lunch to interact cross functionally. Make it a strategic priority to get to know people. Measure it!
Fail Forward Fast
If trying a lot of stuff is key to Excellence, then failure is key to Excellence, too! Remember, whoever makes the most mistakes wins. When asked what Sam Walton's top lesson as a leader? It was this: Sam was not afraid to fail. Fail, Forward, Fast!
Hard is Soft, Soft is Hard
Tom goes back to the basic lessons from "In Search of Excellence" again and recaps the importance of people and relationships. It's as true today as it was when the book was published.
Language Matters!
Tom points out that language matters and you can use it to energize and excite people. He cites the BMW expression, "Radically Thrilling: or Steve jobs form Apple "Insanely Great" and of course, the expression, "WOW!"
MBWA
One of the original concepts from "In Search of Excellence was "MBWA" or Managing By Wandering Around. Tom still believes that this is a critical factor in success. It's a metaphor for being in touch (and not losing touch).
Thoughts On Enterprise
In 2006, Tom gave a lecture in Siberia. In it, he spoke about Business and how ultimately, the importance was that it every organizations exists to be of service to others. That is what it's all about - in business and in life! Think about it.
Value Talent!
The London marketing services firm WPP specifically mentions Talent in its mission statement. They understand that profit is derivative of Talent. Make the development, management and building of talent a foundation of your organizational values.
Thoughts From Tom Watson
IBM's founder, Tom Watson Thought that the only way to be find excellence was to be excellent in ALL you do.. ALL the time. Tom's take on this is Excellence. Always. If not Excellence, What? If not Excellence now, when?"
Tuck In The Shower Curtain
At a dinner celebrating Conrad Hilton, he was asked for his secret to success. He said, "Tuck the shower curtain inside the tub." Execution is strategy and you need to execute your vision with consistency and attention to detail.
Unleash Individuals
When Tom was keynoting for an event celebrating Peter Drucker, he wrote about the importance of developing talent. If you want a great organization, if you want great service, than you must develop your people. Put them first.
Angry People Make Change
Tom says that change and innovation come primarily from "pissed off people" who are frustrated with the status quo. If you want to succeed you need to channel that anger into new ideas.
Why Excellence
Ever since the publication of the book "In Search of Excellence," Tom has fallen in love with the word "excellence." The reason is simple: Tom believes that any endeavor can be made better by pursuing excellence.
Have You 50
Tom saw an article in the Harvard Business Review called, "Mapping Your Competitive Position." That triggered the thought: Instead of "mapping your competitive position," why don-t you just call a customer? If would be easier - and better! Over time, this has led to these 50 pragmatic ideas for achi... read more