E-Learning Version
Feedback can be a powerful tool for improvement. Many organizations have developed a feedback culture where staff receive feedback from their managers, but they also give feedback to their managers.
Take the opportunity to give feedback to your manager. Prepare for the conversation. Be clear and appropriate. Be honest and specific.
Storyline
Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol’s leadership an communication style.
Key Learning Points
Great managers seek feedback and are open to change. Give your manager feedback to help them improve.
- Don't accept situations that are not working INSTEAD: Offer suggestions for positive change
- Don't avoid giving your manager feedback INSTEAD: Give positive and constructive feedback
- Don't be vague or emotional INSTEAD: Provide specific factual examples
- Don't give up if nothing changes INSTEAD: Explain concerns and agree on actions
Interactive eLearning course
This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.
