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Arrogance and Humility
Some of the team must decrease arrogance and increase humility. Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and look at me be... read more
New Release
DVD style course with completion certificate only
Being an Employer of Choice
Carol ignores ways to improve, but then presents Sherry’s ideas as her own. Sanjay is unconvinced that Cutting Edge has anything to offer its workers. Sherry nervously addresses an unresponsive Carol on her ideas for how Cutting Edge could become an employer of choice. She would like to see incent... read more
New Release
DVD style course with completion certificate only
Boosting Emotional Intelligence
This video won an Accolade Global Film Competition Award 2015 Steve and Sam facilitate an emotional intelligence session but some don't learn. The team at Cutting Edge have decided that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run training for the staff. Carol t... read more
New Release
DVD style course with completion certificate only
Brainstorming and Solving
Dion provides insights into brainstorming strategies, while Carol is the solver. Cutting Edge’s resident brainiac, Sam likes to keep his mind agile by consuming walnuts. Dion is a fan of protein smoothies and exercise. Casey uses giant post-it notes for wild ideas while Steve likes having a whiteb... read more
New Release
DVD style course with completion certificate only
Creating Workforce Agility
Dion has researched workforce agility and is now advising Carol and Marcus. Carol’s idea of workforce agility is to get Dion to do the research that doesn’t interest her. She is therefore very surprised when he delivers an impromptu presentation on workforce agility that leaves her and Marcus impr... read more
New Release
DVD style course with completion certificate only
Cutting Edge Communication Comedy Series - 80 lessons
Laugh and Learn with the latest comedy based training package
COMEDY MAKES LEARNING FUNThis comedy business series completed in 2016 was created by Psychologist Eve Ash and comedienne Erin Brown. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! 30 new title... read more
Delivering Sensational Service
Casey practices her service skills on Tammy, but the strategy backfires. Marcus and Serena want to see Cutting Edge employees demonstrating greater care for their customers. They discuss body language and the need to remember things important for the client interaction, as well as the use of open ... read more
New Release
DVD style course with completion certificate only
Delivering Training Masterfully
Carol loves to train but Dion shows great promise and skill. Sam, Barney and Carol agree that what’s needed for masterful training is good structuring and session design and crisp delivery. Marcus praises Carol for her organizational skills, although Serena thinks she’s somewhat too good with catc... read more
New Release
DVD style course with completion certificate only
Developing Trainer Skills
Dion’s training skills are improving and many give advice. Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants’ needs and getting their attention s... read more
New Release
DVD style course with completion certificate only
Global Cultural Awareness
Barney disrupts a cultural awareness session Serena is trying to facilitate. Serena is horrified when she arrives for a cultural awareness meeting and sees everyone wearing fancy dress costumes. She explains that depending on where a person comes from, an outfit worn in jest can cause offence. Sam... read more
New Release
DVD style course with completion certificate only
Improving Self-Esteem
Some people must learn to recognize their worth and unlock their potential. Steve used to read the newspaper obituaries every day, and Casey feels upset and underappreciated. In the guise of doing something positive for Serena, Carol suggests that they both contribute to a speaking gig, but she’s ... read more
New Release
DVD style course with completion certificate only
Looking at Employment Contracts
Sanjay, the union rep, and several others offer some practical advice. Sanjay is the union rep for Cutting Edge employees. He is not happy about their employment contracts or the new at will conditions announced by Carol and Marcus. Some of the staff are shocked when they receive their latest cont... read more
New Release
DVD style course with completion certificate only
