This legislation will have an impact on every aspect of HR. Consequently every HR department should be undertaking a careful review of all their employment policies and procedures to ensure that there is no hidden age discrimination. Every single member of staff also needs to be made aware of the legislation and the instances of age discrimination that can occur.
Managing Age Diversity is a brand new training manual that will enable you to create interesting, relevant and effective training interventions for your staff. The activities are designed to be run by trainers, facilitators or line managers and cover:
- The background – a quiz that will underscore people’s understanding of the law, and sections on why having an age diverse workforce is good for business.
- The recruitment process – ensuring that the recruitment, selection and induction process is fair
- Managing a diverse workforce – how to manage sensitively across the age spectrum, challenging inappropriate behaviours and developing all members of staff.
- Redundancy and retirement – planning for retirement and ensuring non-discriminatory practices if redundancies do have to be made.
This comprehensive toolkit is packed with material that will guide you through the whole subject of age discrimination, and enable you to create an organisational culture enriched through the contribution of young and old alike.
Contents
Age Diversity - The Background
1. Discrimination law quiz
2. Making the business case
3. Handling the objections
Recruitment, Selection and induction
4. Effective recruitment and selection
5. Is that advert lawful?
6. Developing a legal application form
7. Conducting fair interviews
8. Effective induction
Managing a Diverse Workforce
9. Developing your workforce
10. Setting up a coaching session
11. Conducting a coaching session
12. Managing feelings and emotions
13. Mentoring at work
14. On-the-job training
15. Counselling skills
16. Developing relationships
17. Harassment and bullying
18. Managing unacceptable behaviour
19. The grievance procedure
20. Mid-life planning
21. Motivation at different ages
Redundancy and Retirement
22. Making workers redundant
23. If they have to go
24. Thinking ahead to retirement
25. What are you going to do with the rest of your life?
