Fish! Tales: Jump Start

Rochester Ford Toyota is a car dealership in Minnesota that had the worst record for sales and customer service in its region. Even worse, the employee satisfaction scores were so low they were almost immeasurable. Good employees were leaving in droves. But when a new owner introduced a new philosophy—The FISH! Philosophy—everything changed!

Go behind the scenes as the employees at Rochester use The FISH! Philosophy to transform a divisive workplace to one of teamwork, cooperation and fun, and go from worst to first in their region! You’ll see how to Jump Start the energy at your workplace... and keep it revving! FISH! TALES: Jump Start comes with a Conversation Guide that will lead you to the essential conversations and actions.

"As a company, it's vital to continue exploring new ways to keep The FISH! Philosophy alive. Jump Start puts you in the driver's seat bu setting a course for a better way of being at work. Our employees are happier, our customers are happier - and of course, our stockholders are happier." - Kim Carlson, Medtronic Customer Service

Jump Start Key Learning Benefits:

• Learn how to apply the lessons learned at Rochester Ford Toyota to your organization.
• Improve teamwork, and find out how to make your customers' needs and your team's needs one in the same!
• Give morale and enthusiasm a jump start!