Products: 1 - 12 of 40

Products Per Page
Product View Style
Art of Negotiating
Making sure both parties win
The dramatic sequences in this Art of Negotiating video powerfully demonstrate the techniques participants can learn and apply to reach a ‘win-win’ result every time. Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, he... read more
Communication in the Workplace Series
Set of 5 Videos
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it right, conflict, negotiation and the vital issue of customer service - both internally and external customers.... read more
Do We Have a Deal?
Negotiating skills in a non-sales environment Based on the work of Dr. Gavin Kennedy.
By focusing on Malcolm, a manager representing the company, and Miriam, a supervisor representing the staff, the film demonstrates negotiation strategies and tactics in action, as the two managers attempt to negotiate the logistics of an office move. The film follows them as they make many of the cl... read more
DVD style course with completion certificate only
Don't Just Set Prices: Manage Them Strategically
Negotiate the offernot the pricewith the customer.
Program Highlights How to influence price expectations rather than react to them. When "price sensitivity" is actually a response to poor pricing policies. The myth that customers understand the value of what they're buying. Traditional pricing methods involve a
Elevator Pitch
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Ben Walkenhorst, Founder, no fussing about to explore some practical advice and strategies. Ben Walkenhorst explains how to get ahead and impress with your elevator pitch: • What is an elevator pitch? • Elevator pitch for... read more
DVD style course with completion certificate only
Exercising Personal Power
Part of 'Communication Essentials' Series
Within organizations people at all levels are needing to rely more on personal persuasion to get things done rather than on authority and formal power. Learn five influencing and persuading skills and the different situations in which to apply them.The art of being able to influence people requires ... read more
DVD style course with completion certificate only
Five Skills for Getting A Yes - Full Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste
Five Skills for Getting A Yes - Short Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste in everyone's mouth" -- and Boston Public Sc... read more
Getting to Yes: The Video Workshop
In today's complex business environment, like it or not, you are a negotiator...
Demonstrates a pragmatic and systematic approach to implementing interestbased negotiation, a powerful strategy for effectively pursuing your interests while simultaneously building long-term relationships. More than a dozen negotiations based on actual transactions and disputes are used to illustra... read more
Influencing Others
Within organisations people at all levels are needing to rely more on personal persuasive skills to get things done rather than on authority and formal power. Learn five influencing styles and the different situations in which to apply them.
DVD style course with completion certificate only
Influencing Senior Managers
Part of 'Learning A La Carte' Series
This video is for those with a proposal, special project (or merely a good idea), who want to influence senior managers to support them. Learn some very specific do's and don'ts.This program features psychologist Peter Quarry, interviewing Adolph Hanich, who is a management consultant in corporate s... read more
DVD style course with completion certificate only
Kennedys' Simulations for Negotiation Training
This manual provides you with a set of 24 detailed and proven simulations (and six negotiation 'cases') involving scenarios for purchasing, selling, industrial relations, disputed invoices, change management, problem solving and contract negotiation. The simulations are graded 'basic', 'intermediate... read more