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Breakthrough Listening
Listening can be the most important aspect of communication - and the most misunderstood. Follow a work team struggling to meet a deadline to discover the factors that affect the way we receive information. Key points: * Understand that listening is always interpretive. * Identify the factors that c... read more
Business of Listening, The
(Revised)
Good listening is essential for success. This program contains interviews with experts and extends practical, positive suggestions to help viewers improve their listening skills. Key points: * Evaluate your listening strengths and weaknesses * Learn how to enhance your listening effectiveness
Five Skills for Getting A Yes - Full Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste
Five Skills for Getting A Yes - Short Version
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, & co-author of Getting To Yes and Beyond Machiavelli
In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan -- where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste in everyone's mouth" -- and Boston Public Sc... read more
Great Ideas
Listening and speaking activities for students of American English
This text offers a unique collection of absorbing and enjoyable fluency practice activities designed to improve the listening and speaking abilities of intermediate and upper-intermediate students. Great ideas is: * Lively – students are stimulated to express their ideas in English by photographs, a... read more
Listen and Win
Believe it or not, listening is an active experience. Yes, active! We all think we listen rather well; however, how many times have you heard a name, date, address, or phone number, and if asked 30 seconds later would not be able to remember it? It's not the memory process that's at fault, it's the ... read more
DVD style course with completion certificate only
Listening Skills
22 tried and tested activities for developing effective communication skills
Listening Skills addresses the core communication skill of listening from a business perspective. 22 ready-to-run activities address the 'soft' side of listening skills, linking them to the 'hard' commercial benefits.This versatile pack addresses a wide range of skills: some activities are basic and... read more
Listening Under Pressure
It's important to be a good listener, especially in high-pressure situations when customers are demanding, and employees are reacting to other influences and pressures around them.
Succeed by Listening
An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so difficult.<> <>In this DVD program you'll discover the basic principles and techniqu
DVD style course with completion certificate only
