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About

As with anything else, managing conflict is a skill. While it may not be natural for some, anyone can be taught some basic principles, and with practice, get better at working through conflict with others. As a manager, you can provide your employees with a process to strengthen their ability to resolve conflict. Taking the time to provide guidance, coaching and feedback will help your employees navigate through conflict to clear the way for success. You'll find when your employees strengthen their conflict management skills, the team works better together, is more efficient, and will deliver better results. This course will provide a process to use when conflict arises, helping you provide guidance, coaching and feedback to your employees. You'll find when your employees strengthen their conflict management skills, the team works better together, is more efficient, and will deliver better results. By completing this course, you will know how to coach employees how to manage conflict with others.

The Result:
Provide employees a process for managing conflict with others

This is available as part of

Conflict Management Skills
Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others.
When you're in a leadership position, you'll find it's inevitable that conflict will arise, therefore knowing how handle the conflict is essential. The Conflict Management Skills courseware will help you learn how to set conflict management expectations with your team, create a culture that handles ... read more
Video Running Time (minutes)
10:00
Product Type
E-Learning
Course ID
VC-066