Bullying at work is widespread and its effect can result in low morale, high staff turnover, increased sickness absence, low productivity and ultimately expensive legal costs. This practical and pragmatic toolkit is a comprehensive guide to identifying, understanding and eradicating the problem. It will help you to set up and manage an efficient anti-bullying policy and ensure commitment throughout the organization. Alongside this are strategies and techniques for managers and professionals to help their staff address how to work with victims and bullies.
The tools available range from sophisticated questionnaires to helpful methods, which individuals can adapt to deal with a bully themselves. The emphasis is always on providing sensible, problem-solving advice. Whether you are a human resource or a line manager, Bullying in the Workplace will show you how to create a climate in which people are not threatened or frightened and are therefore able to work happily and productively as a team.
Reviews
'I found the book well written and easy to read … In general I found Bullying in the Workplace a very useful resource … If bullying is an issue, or suspected issue in your organisation, I wholeheartedly recommend this book.' Matthew Simkin, Senior Training Advisor, National Museum of Science and Industry, TrainingZONE website, May 2001
'There are few texts on the subject of bullying in the workplace, even fewer of a practical nature, and to me this publication rates as the best. It is well-written in a language that is readily understood and followed by all, clear in its descriptions, comprehensive in its approach and, above all, practically helpful with its descriptions and tools. It is full of the often unspoken truths and facts about bullying, and should prove invaluable for people in a range from parent to managing director, the bullied and the bully.' Training Journal, June 2001
'a useful reference point for any person who has to establish bullying prevention policies and handle allegations of workplace bullying.' Health and Safety Review (Ireland), July/August 2001
'This is a serious, determined effort to break an increasingly harmful malaise of society. The toolkit matrix and its models of behaviour, questionnaires and staff survey on understanding behaviour and bullying, and considered opinions for dealing with behaviour, are illuminating and potentially helpful.' Occupational Safety and Health, August 2001
'the work provides a good introduction on why people bully and to the workplace changes which may contribute to a growth in bullying … Clearly and unemotionally written, well-thought through and with a neat logic, this pack provides an excellent introduction and overview of a subject which is of increasing concern in the workplace.' Diane Bailey on TrainingZONE website, August 2001
'Worth buying … if you need to develop an anti-bullying policy for your workplace.' Management Today, September 2001
'it has far greater validity and application than the majority of books dealing with any kind of employment management and bullying regime. This, in my opinion, is one of the better books on bullying … The contents of Bullying in the Workplace could quite easily be incorporated into any organisational management policy … this book should be considered as a valuable guide and tool for all levels of employee by any organisation that is serious about effective management of bullying within the workplace.' Safety and Health Practitioner, September 2001
'I would describe the material as a cool, rational look at intensely emotional issues, and I value the way it broadened my understanding of the problem and the options available for trying to solve it.' People Management, December 2001
'The toolkit is designed as a resource to dip into to help to combat bullying. Each of the tools states clearly how they can be used, in what circumstances and what can be achieved. This is a well-structured, readable and useful book.' Economic Outlook and Business Review, November/December 2001
‘I think that any organization serious about tackling bullying should access this resource.‘ The Leadership and Organization Journal
About the Author
Elaine Douglas is an experienced psychologist and trainer specializing in understanding behaviour and interpersonal relationships. She has worked with a number of clients, at a corporate and individual level, who have experienced the problems associated with bullying.
