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About
Successful organizations know how to listen to their upset customers (clients, guests, patients, passengers, members or students) and satisfy their concerns.
Key points:
* Learn proven methods for calming upset customers or even furious customers * Discover ways to create a better business environment for both employees and customers
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- Topics
- Customer Service
- Video Running Time (minutes)
- 20:00
- Product Type
- Video
- Course ID
- 68
Leader's Guide and Book
