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About

Increase sales! This program demonstrates the most effective retail selling techniques as your associates follow the experiences of Cathy at her new job.

Key points:
* Importance of product knowledge
* Analyze sales for continued growth
* Sell substitutes and add-on items
* Discover customer wants and needs.

Topics
Selling Skills
Retailing
Video Running Time (minutes)
24:00
Product Type
Video
Course ID
405

Handouts

Description
Download Guide
Download Workbook

Only preview versions of handouts can be viewed without a license.