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About
Customer Service Reps must be ready to communicate the voice and spirit of your organization as well as develop the initial influence and relationship with all your customers. This new program focuses on how the call centre, and the people who are part of it, can become an integral part of any organization's success story. This suite of learning media easily accommodates different learning styles, environments and time requirements.
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- Topics
- Customer Service
- Call Centres
- Video Running Time (minutes)
- 60:00
- Product Type
- Video
- Course ID
- 35
20-min Case Studies Video Leader's Guide, OHP Masters, 108pp Crisp Book
