Play is an attitude. People with a playful attitude are serious about their work but they find ways to have fun doing it. They are enthusiastic and energetic. They provide more genuine customer service. Their curious, “what if we try it this way?” mindset leads them to more creative solutions.
But you can’t install enthusiasm like software. To enjoy the business benefits of Play, leaders must create an environment that is full of trust and free of fear.
Play, a new video from ChartHouse Learning, shows leaders how to build a culture where employees are energized to serve. A culture where it’s safe to “Play” with ideas to improve the business.
As a leader, your greatest influence is not power or charisma. It’s the example you set for the people you lead and the relationships you build with them.The FISH! For Leaders Series is for anyone, from business owners to frontline supervisors, who wants to lead more effectively. It will help you: B... read more
As a leader, your greatest influence is not power or charisma. It’s the example you set for the people you lead and the relationships you build with them.The FISH! For Leaders Series is for anyone, from business owners to frontline supervisors, who wants to lead more effectively. It will help you: B... read more
Your most important leadership tool is not power, achievement, experience or charisma. It’s your example.You set the tone for the people you lead. They look to you to model the behaviors that build a healthy, effective organization.And because they look to you, your first task is to look within. “To... read more
It’s difficult to lead without earning trust. A lot of things go into building trust, but it starts with being there.Being there isn’t a skill. It’s a commitment. Be There, part of the FISH! For Leaders series, shows you how successful leaders make other people a priority, set aside distractions, li... read more
The best leaders know that people need more than salaries and benefits to excel. They also need to feel valued.One of the best ways for leaders to make someone’s day—or month, or year, or life—is to show them how much you appreciate them. The simplest gestures, such as thanking people, recognizing t... read more
As leaders, there are going to be days when your attitude is not what you’d like it to be. That’s understandable—you’re human. But it’s critical to remember that as a leader, your attitude has a major influence on the people around you. Their attitude will reflect the tone you are giving off.What im... read more
The best leaders are constantly aware of who they are “being.” They know what they stand for, how they want to treat people, how they want to respond to challenges. This commitment guides them, moment to moment, far more than the temporary ups and downs happening around them.Who Are You Being?, part... read more