Featured Guests:
• Donald J. Carty – Chairman President and CEO,
American Airlines
• James Keyes – President & CEO,
7-Eleven, Inc.
Joining Jeff Greenfield for this program are two of the country’s most dynamic corporate leaders: Don Carty of American Airlines and James Keyes of 7 Eleven. The companies have several important things in common. They are both the biggest players in their fields: airlines and convenience stores. Both companies just celebrated their 75th anniversaries. Both firms are also counting on their abilities to implement new technologies and to react quickly to changing customer tastes to stay ahead of their competitors.
Topics include:
• Serving Time-Pressed Customers
• Staying Ahead of Low-Cost Competitors
• The CEO as a Catalyst for Change