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This video shows how Mobil and Centrelink are using the Balanced Scorecard to measure performance.

The Scorecard uses both financial and non-financial Key Performance Indicators. Management and staff establish KPIs for the whole organisation as well as for each level of the organisation. Introduce a Balanced Scorecard Develop and Implement KPIs Review Progress

This is available as part of

Creating A High Performance Workplace Series
Set of 6 videos
This training package will take you through key factors and processes in creating a high performance workplace. The six videos provide a comprehensive strategy for achieving high performance through effective leadership, team-based work systems, quality customer service, the Balanced Scorecard and K... read more
Topics
Appraisals
Balanced Scorecard
Video Running Time (minutes)
13:14
Featured Talent
Eve Ash
Product Type
Video
Course ID
1180

Handouts

Description
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Video Workbook

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